Quality Analyst - EDM (19059526), Naga City in Naga City, Bicol Region

Quality Analyst - EDM (19059526) Job ID GPSD-0772460 Job type Full-time Regular Work country Philippines Position type Entry level Work city Naga City Posted 07-Jul-2015 Travel No travel Job area Human Resources (non consulting) Business group Global Process Services Delivery Job category Human Resources Business unit GPSD-HR Job role HR Service Administrator Job role skillset General Commissionable/Sales-Incentive jobs only No Job description Monitors, evaluates, documents process owners performance, review processes and provides feedback to ensure client goals and expectations are met. Monitors, evaluates, documents and analyzes Agents call performance and provides feedback to ensure client goals and expectations are met. Required * Bachelor's Degree * English: Fluent  IBM is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran ippinesIBMNaga City, PHL
Location
Naga City
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